PLATFORM

A property operating system that runs the work.

Propera automates maintenance, scheduling, vendor coordination, and resident communication — turning reactive management into proactive operations.

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Core Modules

Everything your team is doing manually — now automated.

01

Maintenance Intake

Residents text issues. Propera asks clarifying questions, captures photos, and routes to the right vendor — eliminating back-and-forth.

02

Vendor Dispatch

Smart routing to preferred vendors with full context. Propera manages scheduling, confirming availability, and tracking completion in real-time.

03

Scheduling & Follow-Through

No more ping-pong. Propera proposes time windows, confirms with residents, and sends reminders to everyone.

04

Resident Updates

Residents get proactive updates via SMS. Status, timeline, and completion confirmations — without your team sending a single message.

05

Amenity Automation

Pool bookings, gym passes, guest policies — Propera enforces rules, collects payments, and manages access without manual intervention.

06

Owner-Ready Reports

Automatic timelines and documentation. Every issue tracked, resolved, and reported — giving owners the clarity they demand.

How It Works

A closed loop that catches problems before they become issues.

The Workflow

  • Resident texts an issue
  • Propera asks the missing questions
  • Vendor dispatched with full context
  • Propera manages scheduling
  • Work tracked & documented
  • Resident gets final confirmation

What used to take your team hours of coordination now happens automatically — and every step is logged.

P
PROPERA // ● Active — Tenant Line
Hey my bathroom sink is leaking under the cabinet
Got it. Is the water dripping constantly or only when the faucet runs? And is there any visible damage to the cabinet floor?
Constant drip. The wood looks warped
Thanks — sounds like a supply line issue. I'm creating a ticket now and routing to your preferred plumber. You'll get a time window within 2 hrs. No action needed. 🔧
⬡ Ticket #WO-4821 — Created Vendor Dispatched ✓
Built for the Field

The best PM tool is the one that doesn't need you at a desk.

Propera is SMS-native — residents don't download an app. Vendors don't log in to a portal. Your team gets a full picture from wherever they are.

Whether you manage 5 units or 500, the system scales with you — same logic, same quality, same speed.

Property manager in the field reviewing work orders
⬡ Active in 5 markets

Built for Scale

Whether you manage 5 properties or 500, Propera maintains consistency and reduces operational overhead.

Unified Logic

One system handling maintenance, scheduling, and resident communication across your entire portfolio.

Dynamic Automation

Rules that adapt to your properties' unique needs — custom workflows without custom code.

Complete Visibility

See what's happening across all properties in real-time. No more surprises, no more fires to fight.

Ready to automate your operations?

Let's show you how Propera handles the work so you can focus on growth.

Schedule a Demo